Help and Support
Frequently Asked Questions
You’re being asked to do a memory and thinking assessment because it helps us understand your current memory and thinking abilities. It also helps us to match you with studies and trials opportunities that are most appropriate for you.
Each test measures different aspects of thinking, like memory, attention and problem solving. Using multiple tests helps researchers gain a more accurate picture of your overall memory and thinking.
This is a measure of ‘cognition’, which means how we think and learn. The test looks at things like attention, memory, and problem‑solving.
If you have a technical problem (for example, the page won’t load), someone can help with that | It is important that you don’t ask for help in answering the practice tasks or tests | Don’t worry if you find the assessment difficult. Everyone will respond differently to the assessment and all answers will be helpful to us.
All answers are helpful to us. If you’d like to get in touch, you can email us at contact@support.dementia-trials-accelerator.org and tell us what happened if you wish
You will only have one chance to complete the online test. We plan to repeat this and other tests in the future.
Try another web browser (for example, Microsoft Edge instead of Google Chrome) | Try a different device | Or contact us for help at support@cognitron.co.uk.
Try using a different device with a larger screen, such as tablet or computer | You will need to login with your link to the Participant Signup page on your larger device. You can restart from where you stopped, even on a different device.
Refresh your browser or use the same link to go back in. You will restart from where you stopped, even on a different device.
No. But please try to do the tasks as quickly and accurately as you can.
Use the same link to go back in. You can carry on where you left off
Take a break and return later using your link or login.
Yes, however the assessment has visual tasks, which some people may find hard | We are working on more accessible tasks | The rest of the online process should work with screen readers
Yes. You will get them as soon as you complete the test if you want to see them.
Please try not to worry. These tests do not diagnose illnesses | Many things can affect scores, like distraction, tiredness, stress, ability to concentrate or other reasons | The tests are most useful when we look at large groups or repeat tests over time | If you are worried about symptoms, speak to your GP.
Please don’t worry. We can detect and adjust for this in our analysis | You can also email us to let us know at contact@support.dementia-trials-accelerator.org.
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Support
For help and support with this memory & thinking test, please contact: admin@cognitron.co.ukFor help and support with the Dementia Trials Accelerator, please contact: contact@support.dementia-trials-accelerator.org
